Specified Commercial Transactions Act
| Legal Entity Name | Shimashima Factory Co., Ltd. |
|---|---|
| Operational Representative | Hiroshi Shimaoka, CEO |
| Head Office Address | 2F Ginza Otake Residence, 1-22-11 Ginza, Chuo-ku, Tokyo, Japan 104-0061 |
| Phone Number | Available promptly upon request via our contact email. |
| Contact Email | info@shimashima-factory.co.jp |
| Website URL | https://shimashima-factory.co.jp |
| Pricing | Stated on individual service pages or customized quotes (inclusive of consumption tax). |
| Additional Fees |
・Bank transfer fee (for bank wire payments) ・Internet connection and telecommunication costs (borne by customer) |
| Payment Methods | Bank transfer (invoice payment) |
| Payment Timing | Bank transfer: Due by the end of the following month after invoice issuance (subject to contract terms). |
| Delivery / Performance Period |
・System Development & Custom Builds: Based on milestone schedule upon contract signing ・Monthly Subscription Services: Available immediately upon completion of application |
| Returns & Cancellations |
【Custom Development & Deliverables】 Due to the nature of custom software, returns or exchanges for customer convenience are not accepted. Cancellations after contract execution will follow terms defined in the service agreement. 【Monthly Subscription Services】 Cancellations submitted before the next renewal date will stop billing for subsequent months. No prorated refunds are provided for partial months. |